FAQ

I am unable to login to my account. My username and password are correct

Please check your email to see if your account has been flagged as suspicious or restricted. If you have a Terms of Service violation, your account may be closed. If you had a previous account on Juiceclub with a violation, your new account may be restricted or closed. If you believe you have been mistakenly flagged, please contact support (support@juiceclub.me) with an evidence or information that will allow us to review your situation.

Report an account

To report an account, go to their profile page, click on the three dots in the upper right-hand corner, and select "Report (user)". To report an individual post, click on the three dots in the top right of the post and select "Report".

Email Settings

A verified email address will ensure that you receive important system notifications, be able to reset your password and receive updates about your account.

You can change your email notification preferences anytime by logging into your account, going to your settings page, and adjust your notifications for your profile activity updates. For example, emails will be sent when a subscription is expiring, when a subscription has been renewed, or when a new Fan subscribes.

Do you have an app for iOS or Android?

There is no Juiceclub app. TheJuiceclub.me website works well on desktops and mobile. This allows us to update Juiceclub without asking you to constantly update your app. Our technology is always changing and we hope to deliver the best product to you. An easy way to access Juiceclub.me is by going to Juiceclub.me in a browser and adding it to your home screen. This will create a tile on your homescreen which will allow you access OnlyFans like an app.

Personal Data

If any User closes the account, the personal data that relates to your use of Juiceclub and bank details we hold about you will be deleted after six months.

FIL has to retain financial information for 7 years. This is a legal requirement as HMRC can investigate our financial records for that period and we need to retain details of payments made by you and to you.
This paragraph satisfies the provisions of Article 13(2)(b&c) GDPR.

Right of access to personal data

In some countries privacy or data protection laws give our users the right to access the data we have about them and to exercise that right easily and at reasonable intervals. Juiceclub has very strict processes in place to ensure user privacy. You may submit a verifiable request to support@juiceclub.me For more information about privacy concerns and personal data information, please visit https://juiceclub.me/privacy

What to do if you suspect your account has been accessed by someone else

If you suspect your account has been compromised, please login and attempt to change your password immediately. You can view your login sessions on the account section of the Settings page. If you are unable to login to your account, use the "Forgot Password" link on the login page. If you still are unable to login and access your account, please contact Support for assistance.